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SuperSalon & I-Office Release Notes v4 & v5 - April 2009

New Version of SuperSalon
Super Salon

Thank you for checking out the new version of SuperSalon. Over the last 12 months we invested over two million dollars into improving SuperSalon and the I-Office. We focused on improving functionality, performance, usability, accuracy and security. Below is a list of many of the enhancements that will be available to you in our new version in May. We are already in many beta sites, and we are getting great feedback.

 

Features:

 


System-Wide Enhancements Back to features menu
v4 - Many performance improvements.
v4 - Added additional graphics to improve usability.
v4 - Improved the search bars. Begin to type and it begins searching as you type.
v4 - Redesigned the permissions settings to make for easier setup.
v5 - Improvements made towards standardizing the interface and optimizing for touch screen (system still allows for mouse and keyboard navigation as well).
v5 - Added support for multi-register systems.
v5 - Improved system data security and storage, embracing PCI compliance for salons.
v5 - Added a global login for passwords. Added register lock.
v5 - Added a graphic to indicate whether or not a login is active.
v5 - Added new commission type: Shop Charge.
v1.5 - Added the "World Customer Database" allowing salons within a group to share one customer database.
v1.4 - Added the E-Royalties system (Not available to all salon brands).
v1.4 - Added the Item Master Synchronization (Not available to all salon brands yet).
v1.4 - Added the ability to sync product orders between stores.
v1.4 - Improved systems architecture to deliver better performance and stability for all customers.
v1.4 - New database servers with hot rollover.
***Coming soon - Complete I-Office upgrade including customer resource center.
v4 - Added ability to enter customer description at check in.
v4 - Added ability to create, sell and track service/retail packages.
v4 - Added ability to create, sell and redeem series sales.
v4 - Added ability to define sub-services and add at checkout.
v4 - Added support for quick validation/adjustment of price on variable priced items. 
v4 - Added ability to restrict discounts to specific products and services.
v4 - Added ability to restrict discounts to require override from certain employees.
v4 - Added new wait time calculator with configurable features to Wait/Service screen.
v4 - Added price check feature.
v4 - Added Next Stylist feature to help with sharing walk-ins.
v5 - Added a search bar to look up employees for request, tip allocations, etc.
v5 - Added new tip allocating and tracking system.
v5 - Improved the split commission system.
v5 - Added support for centralized customer database for store groups [fee based].
v5 - Added support for customer loyalty cards throughout sales process. 
v5 - Added auto ring-out & auto-complete sale with user definable delay.
v5 - Added support for tax exempt transactions & tax exempt customers.
v5 - Added new quick checkout from customer look-up screen, including skip option.
v5 - Added Void Sale button on checkout.
v5 - Improved the look and feel of checkout screen.
v5 - Improved all printed receipts, tickets, void sale receipts, etc.
v5 - Added support for "sub-total" discounts.
v5 - Added capability to create custom gift certificate types.
v5 - Added the ability to purchase a gift card and associate with another customer.
v5 - Improved the customer points system.
v5 - Added a auto ring-out, and auto-complete sale feature to speed up checkout.
v4 - Added auto save to Edit Multiple Products screen.
v4 - Completely redesigned product ordering system.
v5 - Added full size product count sheet to Edit Multiple screen.
v5 - Added support for Zebra 2824 bar code label printer: print for item or entire order.
v5 - Added a new product order wizard.
v5 - Added support for weighted average costing.
v5 - Added numerous enhancements to the product ordering system.
v5 - Added ability to email purchase orders directly from IOffice.
v5 - Added support for shipping, order discounts, taxes, etc. Added totals to the purchase orders.
v5 - Added Item Master Synchronization to continually update inventory. (Not available to all salon brands yet)
v5 - Added Min/Max auto ordering and replenishment tools.
v5 - Added Quick-Add to easily add items individually.
v5 - Added purchase order types: Inventory, Supplies & Back Bar.
v5 - Added a transfer order screen to create transfers between stores.
v5 - Added a duplicate sku tool.  Used to find duplicates and merge the items.
v5 - Added the ability to import sku counts with leading inventory company.
v5 - Added preset searches to the Products screen to see all back bar in one button.
v5 - Added preset filters by order status to view present and past orders.
Appointment Screen Back to features menu
v4 - Added ability to book appointments by resource.
v4 - Added the ability to print customer itineraries.
v4 - Added the ability to search past and future appointments.
v4 - Improved appointment book to automatically prevent appointment conflicts.
v4 - Improved appointment book to utilize stylist specific service durations.
v4 - System now automatically filters employees by services they perform.
v4 - The appointment book now utilizes SuperSalon open and closed store hours to display the appointment book.
v4 - Added a gift certificate look up to the Appointment screen.
v4 - Added additional note fields, linked to either an appointment or customer record.
v5 - Improved the Appointment screen for a more streamlined approach to booking multiple services.
v5 - Added the flexibility to start with service, time or stylist as main criteria.
v5 - Standardized Appointment Search screen interface.
v5 - Increased performance dramatically.
v5 - Customer receipt now prints when moving an appointment into servicing.
v5 - Added ability to select multiple time ranges and receive suggested schedules
v5 - Added customer wait list function to the Appointment Screen.
v5 - Added multiple request types to track customer requests.
v5 - Added a "smart booking indicator" to help receptionists book appointments.
v5 - Added group booking capabilities.
v5 - Added a wait list feature that alerts when an slot becomes available.
v5 - Added ability to schedule gap time services.
v5 - Added customer profile tab to display appointment history.
v5 - Added color coding system to display status of a ticket.
v5 - Added customer profile item to list no show visits.
v5 - Added variable appointment/service intervals, configurable from 5 to 30 minutes.
Employee Scheduler Back to features menu
v4 - New touch optimized graphical interface.
v4 - Added the ability to print all employee schedules for display in break room.
v4 - Added the ability to copy an employees schedule to other employees.
v4 - Added the ability to copy an employees schedule to future time periods.
v4 - Added preset 8 hr time blocks with 15 min adjustment buttons to aid in scheduling.
v4 - Added a calendar to be able to jump to and adjust schedules on specific days.
v4 - Added the ability to add block times to an employees schedule to indicate they are unavailable; blocked times can have descriptions for reasons.
v5 - Added the ability to schedule groups of employees.
v5 - Improved the performance of the Employee Scheduler.
v5 - Added a print feature to print staff schedule to a full size printer.
Customer Records Back to features menu
v4 - Added more history to be displayed with customer records.
v4 - Added ability to store a credit card on file.
v4 - Added a customer info block option.  Stars out customers info.
v4 - Added field to store top two preferred stylists.
v5 - Added World Customer Database allowing salons within a group to share one customer database.
v5 - Added additional notes fields for Body, Skin and others.
v5 - Added ability to form customer clubs for customer tracking.
v5 - Added loyalty card sales and redemption functionality.
v5 - Added Gift Certificate history and Series Sales history to customer records.
v5 - Added pop-up customer alerts.  Used to prompt staff during various points in the service and sales process
v5 - Added ability to opt out of mailings button.
v5 - Added Customer Quick-Pass to aide in Identifying specific customers.
Integrated Credit and Gift Cards Back to features menu
v4 - Added support for SVS gift cards.
v4 - Added an internal card terminal to aid in correcting/refunding on the POS with out having to run a sale.
v4 - Added a direct write to Paymentech.
v5 - Improved the credit & gift card system.
v5 - Added ValuTec gift card support.
v5 - Added IP Charge support.
v5 - Added option to remove tip line on the receipt.
v5 - Added option to not prompt for tip on a non service item.
v5 - Improved the ability to add credits back to a card.
v5 - Improved ability to issue split payments involving credit card.
v5 - Revised the receipt to show only last 4 digits of a card.
v4 - Added additional reports to Mini-Reports.
v5 - Numerous improvements and bug fixes.
v5 - Added Void/Returns by employee.
v5 - Added Loyalty Card Sales report.
v5 - Added Inventory Reconciliation report.
v5 - Added Employee Record audit trail.
v5 - Added Transfer Summary report.
v5 - Added Weekly Sales shop totals.
v5 - Added many new Retail reports.
v5 - Improved the financial transaction model to improve reporting accuracy.
v5 - Improved naming conventions to improve consistency.
v4 - Added Appointment screen as a default sales tab option.
v4 - Added a track booking option to know who is booking/editing appointments.
v4 - Added options to customize sort order on the Appointment screen.
v5 - Added section for appointment system.
v5 - Added section for World Customer Database.
v5 - Organized options by area of program and removed duplicate options.
v5 - Added Customer Lookup as a default screen option.
v5 - Added the ability to enable or disable various screens such as Appointment, Customer Lookup, Wait/Serve, etc. This allows SuperSalon to be customized for any environment... from pure retail, to walk-in to pure appointment, or any combination.
v5 - Added ability to define which screen SuperSalon reverts to after a sale so it is optimized for your concept.
v4 - Added a Drops section and the ability to add drop to close out..
v4 - Employee: Added employee specific services and Price Grouping.
v4 - Products: Overhauled the "Edit Multiple Products screen" for quicker usage.
v4 - Added the ability for the Search Sales screen to edit tip amounts, commissions.
v4 - Added the ability to search transactions by a customers name.
v5 - Added the ability to add, manage and track departments.
v5 - Added ability to manage resources, series sales and packages.
v5 - Improved the paid out system to include paid ins; including customizable accounting codes.
School Functionality Back to features menu
v5 - Added ability to accept tuition & registration payments.
v5 - Added ability to track student grades at the POS.
v5 - Added ability to track student credits at the POS.
v5 - Added partial interface to CLASS management system.
v5 - Added specialized reporting: General Ledger.
v5 - Automated data export for import into corporate HQ database for financial processing.
v5 - Added a Student Import to maintain large ever changing student rosters.
Data Management Back to features menu
v5 - Added import utilities for more POS systems:
Virtual Spa & Salon
SpaBiz
Millennium
NewWave
and a generic customizable import.
v5 - Improved NextGen import utility.
v5 - Improved upload system, added POS logging and auditing of uploads.
Self Check-In Kiosk Back to features menu
v4 - Added a new interface and many new options.
v4 - Add customer quick passes to enable bar code key chain tags.
v4 - Added the ability to choose service and improved the ring out function.
v5 - Performed many fixes and improvements to data entry, stability, and functionality.
v5 - Added ability to customize log in service to match list.

Click here to learn about possible upgrade options, and what to expect with each.