Salon & Spa Software Features & Benefits

• Interface with self-explanatory features requires almost no training.

• Select functionality from basic to full featured.

• Designed from the ground up for busy walk in salons.

• Streamlined Touch-Screen interface hides comprehensive functionality. Linear flow of input (as opposed to cluttered screens with multiple input options) vastly increases accuracy, speed and ease of use. Also, more relevant information can be shown on each screen. (Genuine touch screen interface AND keyboard shortcuts means best of both worlds) Customizable screenscan be set to simple or comprehensive.

• Tracks wait time, service time, and each stylist’s time between cuts. Tracks all employee interactions with system. Outstanding audit trail.

• Discount limits allow user to define specific products or services that a discount may be used on.

• Dynamic discounting (discounts auto-adjust to hit desired retail.)

• Set maximum discount levels, or minimum retail levels for variable priced services.

• Prepaid tickets that maintain wait & serve times and correctly assign commissions (other systems force prepays to be checked out and you lose this info.)

• Ability to create new tickets and serve waiting tickets without disrupting a sale in progress (no bottleneck.)

• Flexible Multi-ticket checkout that allows user to switch back and forth between multi-ticket customers while adding products and services. Allows for more impulse sales and ensures correct employee gets commission.

• Programmable customer rewards help loyalty and encourage customers to inspect receipts.

• Numerous auditing tools for employee theft including sales fraud, cash management fraud, time card theft, etc

• Reports and exports customer lists based on various customer behavior filters. Includes unique marketing tools

• Unlimited “commissionlets” Create various commission plans including commissions based on tenure, service sales, product sales, service commission based on product sales, service commission based on retail-to-service ratios, “brand premium” commissions (pay extra commissions for certain brands), commissions based on points, extra pay for managers, assistant managers, etc. All commissions can be set for multiple levels, based on gross or net, bonuses called “bumps” can be paid for achieving various levels, commissions can be cumulated at every tier or paid on highest level achieved. Separate base pay levels can be set for production or non production, pay higher of base or commission or pay base plus commission

• Companies can have multiple pay periods (staggered) for accounting efficiency.

• Built in point system allows customers to accumulate points based on purchases. Points can then be used for purchases

• Built in Gift certificate system can track by customer, account number or simple paper methods

• Opening, closing and mid-day cash reconciliation.

• Included with standard tech support.

• Internet based Salon manager offers high security and unmatched access to data.

• Full Control: Anything you can manage from the store (products, pricing, employees, payroll, inventory, scheduling, etc) you can manage and edit from the I-Office. Changes are reflected automatically in the store. Many powerful customer tools, employee auditing tools, etc that you do not want employees to have access to are on the I-office only.

• Communicate: Send messages between salons and I-Office. Send broadcast messages to multiple shops.

• Advanced Synchronizing: Changes made in one store can be automatically propagated to any other stores in seconds. Do you want to revise you product list, or add new coupon discounts? Send changes to 10 other stores in 10 seconds. Even product orders and employees can be cloned to multiple shops. Literally save 100s of hours in a year. Make these changes during the day instead of waiting till store is closed. This can save incredible amounts of time, and will encourage you to keep shops maintained.

• Freedom! View and manage store data any time, from anywhere without disrupting shops. This is not PC Anywhere! Your data is available anywhere with internet access. No need to wait until store closes to go in and change price lists, etc.

• Consolidated Data: View consolidated reports on multiple stores. Do theft Audits on multiple shops. Compare key data from store to store.

• Freedom! View and manage store data any time, from anywhere without disrupting shops. This is not PC Anywhere! Your data is available anywhere with internet access.

• Specialization:Instead of having individual managers at each store doing ordering, scheduling, auditing, etc, (often tasks that may not be in their skill-set) one person at the main office can specialize by doing product orders for all stores, all audits, etc. Far more efficient. Store managers can focus on their core competency of working with customers and stylists – role modeling excellent behavior, etc.

• Give managers, bookkeepers, partners or regional owners access with limited logins

• Advanced inventory management: Orders can be created on store or I-office OR orders can be made at store but edited and approved with I-office. Orders can be consolidated and sent to vendors electronically. Specialized tools allow common inventory mistakes to be found and fixed. Edit multiple products at once. Special screens allow for fast inventory, adjustments, receiving orders, etc.

• Advanced Marketing tools: Create lists of customers meeting almost any criteria that you enter. Export to mailing lists. Merge customer lists from multiple shops.

• Advanced theft controls: Searches thousands of transactions for theft patterns. Run audits over any date ranges for all of your stores. Find all tickets that meet any criteria. Find service gaps (money not put in till), undercharging (lying about service done), cheating the time clock, and much more. Most of our customers have found and stopped theft; often paying for the system.

• Use your data: Export payroll data to QuickBooks, ADP, Paychex, etc. Export inventory and customer data. Send orders to vendors electronically, Email reports directly from the I-office, print product labels and more.

• Full Ticket Auditing: Search for all tickets, over any date range, which meet any criteria. Click an any ticket for full detail of the visit. Filter by employee, customer name, service done, discounts used, ticket status (modified, voided, etc) time of service, amount tendered, amount due, products purchased, payment type, etc.

• Unique and powerful tools: Employee scheduling planner gives detailed analysis based on prior year data or trailing weeks data. Even factors walk-outs & look-n-walks. Shelf management tool analyzes sales and allows you to specify inventory turnover goals to determine optimum par levels.

• More: View support tickets and status for any calls from your shops to SuperSalon. View up to date account information.

Advantages of the SuperSalon Admin System: Back to features menu

• Provides the SuperSalon team with automated tools to support your system.

• Opening a shop? Create a virtual store before your real store opens. Gives you time to ensure pricing, employees, etc is correct. When your computer arrives. Instantly download this data.

• Opening a second shop? Instantly pull any data from your existing shops to populate your new shop. Again, you can view and edit prior to installing the POS system.

• Backups and updates.

• Version control: Whether you prefer the latest and greatest or old reliable, we can control your versions according to your preferences.

• Technical support is provided in-house by members of our support and development team. Support is available 7 days a week. In addition to regular support lines, our developers are available during off-hours via cell phones on a rotating schedule.

• Request on-line tech support at any time with the touch of a button. We will be notified, and your store’s computer will show up on our screens.

• Complete integrated trouble ticket system. View support tickets (and resolution status) for your shops.